|
Case Study 1: Title
Company
v
Their Need:
Eliminate the distraction and cost of having dedicated staff to manage
IT and telecom services.
v
Our
Solution: ISC Health Monitor and ISC Gold Service!
v
Benefits to
the Client: 25% improvement in uptime. 30% reduction in IT
support expense. 24x7x365 monitoring of desktops, storage devices, laptops and servers.
Proactive daily updates to security patches and anti-virus vaccines.
Remote repair guaranteed within 3 hours for critical devices and next day
on-site service. Integrated help desk support.
Case Study 2:
Insurance Agency
v
Their Need:
Run their vertical software application remotely on the software
vendors servers rather than an onsite Microsoft server. Reliable and
fast Internet access for each desktop to support the client's purchase of a
remotely hosted vertical software application (ASP).
v
Our
Solution: SBC Dedicated Internet Access with redundancy provided
by Wireless First Speedlink Internet Access. Cisco PIX 501
router/firewall plus Asante switches to deliver guaranteed 100 Mbps to each
desktop.
v
Benefits to
the Client: Able to realize a 50% reduction in software licensing
and ongoing server support costs with no impact to employee productivity.
Case Study 3: Law
Firm
v
Their Need:
Expert maintenance of their IBM AS400, Microsoft server,
workstations and Internet access.
v
Our
Solution: ISC Expert Services!
v
Benefits to
the Client: A trusted partner to assist their office manager in
maintaining IT infrastructure. ISC field engineers provide proactive
monthly technology audits and training plus "second level" support to the
client's office manager.
|
