|
Case Study 1:
International Importer and Distributor
v
Their Need:
Move from an obsolete accounting package to one supporting front office
integration. Improve internal communication and collaboration.
v
Our
Solution: ISC Expert Services integrating HP Servers, Microsoft
Great Plains Accounting and MS Exchange. ISC Gold Service to provide
ongoing support!
v
Benefits to
the Client: A guaranteed high performance solution with a fixed
implementation cost. Installation, configuration and user training
from certified specialists. Ongoing training, help desk and IT support
with 3 hour response and next day onsite support.
Case Study 2:
Regional Home Improvement Retailer with 4 Outlets
v
Their Need:
Provide each store with secure and speedy access to a centralized
application hosted at the main site. Ensure existing IT systems and
telecom services are meeting current and future needs.
v
Our
Solution: ISC Expert Services integrating and supporting a Citrix
thin client application, Charter broadband Internet access, SBC Dedicated
Internet Access, Novell Netware and industry-specific software!
v
Benefits to
the Client: Solid performance with high value. On premise
servers provide control while the Citrix thin client solution cuts down on
software, bandwidth, workstation, and support costs.
Case Study 3:
Convenience Store Management Company
v
Their Need:
Support store IT systems and the staff's use of these systems at their
30 convenience stores. Maintain the headquarters server farm and
manage their relationship with software vendors.
v
Our
Solution: ISC Gold Service combined with ISC Help Desk!
v
Benefits to
the Client: Ability to support 31 locations with a part-time IT
staff resource. Immediate ISC support during business hours for help
desk requests. Three hour remote response and next business day
on-site support. Quarterly strategic reviews to ensure technology
infrastructure is aligned with the client's business goals..
|
