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ISC Customer Service and Support

ISC Customer Service and Support

Call 1 800 933 5630, send an email to support@i-s-c.com, or click "Request Support" below to reach our dedicated Client Support Managers. The team is available from 8am to 5pm each business day to assist you.

ISC Gold Service™ -- Guaranteed priority response!

ISC Gold Service provides guaranteed response for customers where an outage in their Internet, local area network or wide area network services would disrupt their customers, vendors and employees.

v 24 x 7 x 365 Availability

v Guaranteed 4 Hour Remote Response

v Guaranteed Next Business Day On-site Support

v NO travel charges for Traverse City, Petoskey or Gaylord locations *

v Monthly Activity Reporting

Our Gold Service clients receive "hot line" support via an exclusive toll free number and automatic escalation to management. Finally, Gold Service customers gain access to special discounts from our support fees. If you haven't experienced the human side of technology, give us a call to learn more about ISC Gold Service!

Request Gold Support

ISC Silver Service™ -- Priority local response!

ISC Silver Service provides priority response for customers where an outage in their Internet, local area network or wide area network services would disrupt their customers, vendors and employees.

v Business Hours Availability

v Priority Remote Response

v Priority On-Site Support

v NO travel charges for Traverse City, Petoskey or Gaylord locations *

v Monthly Activity Reporting

Additionally, our Silver Service clients receive "hot line" support from ISC through an exclusive toll free number. If you haven't experienced the human side of technology, give us a call to learn more about ISC Silver Service!

Request Silver Support

ISC Standard Service™ -- Setting the standard for outsourced support!

For over 20 years ISC has provided high quality support to northern Michigan businesses and institutions. Our rapid response throughout the Michigan service area truly sets the standard - and our level of conscientiousness goes above and beyond the call.

v Business Hours Availability

v Rapid Remote and On-Site Response

v NO travel charges for Traverse City, Petoskey or Gaylord locations *

v Pre-Paid or Time & Material Invoicing Options

v High Value Discount Options for Loyal Customers

If you haven't experienced the human side of technology, give us a call to learn more about ISC Standard Service!

Request Standard Support

* Restrictions apply. Consult your Account Executive for details.

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